Terms and Conditions – TimberLoom Creations
Welcome to TimberLoom Creations. These Terms and Conditions govern your use of our website and the services offered by TimberLoom Creations, including custom design consultation, bespoke wooden jewelry crafting, eco-friendly finishing, small batch production, personalized engraving, and wholesale artisan jewelry supply. By accessing or using our online platform, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, please do not use our services.
1. Acceptance of Terms
By using our site or engaging with our services, you signify your unreserved acceptance of these Terms and Conditions. These terms apply to all visitors, users, and others who access or use our Service.
2. Services Provided
- Custom Design Consultation: We offer personalized consultations to bring your unique wooden jewelry and accessory designs to life.
- Bespoke Crafting: Our artisans specialize in handcrafted wooden jewelry and accessories, focusing on unique pieces from sustainable materials.
- Eco-friendly Finishing: All products are finished using environmentally conscious methods and materials.
- Small Batch Production: We cater to both individual custom orders and small-batch production for specialized needs.
- Personalized Engraving: Offering custom engraving services to add a unique touch to your wooden items.
- Wholesale Supply: Providing artisan wooden jewelry and accessories for wholesale partners.
3. Intellectual Property
All content on this site, including text, graphics, logos, images, as well as the compilation thereof, and any software used on the site, is the property of TimberLoom Creations or its suppliers and protected by copyright and other intellectual property laws. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of the service, or access to the service or any contact on the website through which the service is provided, without express written permission by us.
4. User Conduct
- You agree to use our online platform and services only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of the website.
- Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our service.
- You must not misuse our site by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful.
5. Product Information and Custom Orders
- While we strive to display our products as accurately as possible, due to the natural variations in wood and handcrafted nature, each item will be unique. Actual colors and grain patterns may vary slightly from those shown on our site.
- For custom design consultations and orders, we will work closely with you to ensure satisfaction. However, final production will commence only after design approval and payment terms are met. Custom orders are non-returnable and non-refundable once production has begun, except in cases of manufacturing defects.
- All materials are sustainably sourced where possible, reflecting our commitment to environmental responsibility.
6. Pricing and Payment
- Prices for our products and services are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
- All payments are processed securely. For custom orders, a deposit may be required, with the full balance due upon completion or before shipment, as per agreed terms.
7. Limitation of Liability
In no event shall TimberLoom Creations, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
8. Governing Law
These Terms shall be governed and construed in accordance with the laws of British Columbia, Canada, without regard to its conflict of law provisions.
9. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Your continued use of or access to our website or the service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
- Address: 2847 Mapleview Crescent, Suite 310, Vancouver, BC, V6H 3Y8, Canada
- Phone: (604) 732-1957